Most of Mount Pleasant gets power from Dominion Energy: report outages online, downed lines at 888-333-4465. Berkeley Electric Cooperative: 855-938-3615.
Last checked Oct. 16, 2026. Facts on this page come from Dominion Energy South Carolina, Berkeley Electric Cooperative and the Town of Mount Pleasant’s utility undergrounding page.
The Town of Mount Pleasant does not run the power grid. Dominion Energy South Carolina owns the overhead lines across most of the town, and the town works with it on tree trimming and on moving lines underground. Berkeley Electric Cooperative serves members in parts of Berkeley, Charleston and Dorchester counties; its service territory page checks an address. Your power bill tells you which one serves your home.
Who to call
- Dominion Energy outage report: online or in the Dominion Energy app
- Dominion Energy outage map: outagemap.dominionenergysc.com
- Downed power line (Dominion Energy): 888-333-4465; stay 30 feet away
- Gas leak (Dominion Energy): 1-800-815-0083, from a safe place
- Berkeley Electric Cooperative outages: 1-855-938-3615
- Danger to life: 911
Dominion Energy customers
Report it. Use Dominion Energy South Carolina’s report outage page or the Dominion Energy app, and check the status of an outage you have already reported.
See the map. The outage map shows where the power is out and the company’s restoration estimates. Dominion says the map is updated in real time.
Get alerts. Sign in to your Dominion account to set up text and email outage alerts.
Downed lines. Stay at least 30 feet away and call 888-333-4465 to report the location right away, Dominion says. Never touch a line or anything touching it, and never drive over one.
Gas leaks. Dominion also supplies natural gas. If you smell gas, leave first, then call 1-800-815-0083 from a secure place.
Berkeley Electric Cooperative members
Report an outage on the cooperative’s automated line, 1-855-938-3615, or online through SmartHub. Berkeley Electric asks members not to assume a neighbor has already called. If you are calling from a phone not listed on the account, have the account number ready, and say if you heard a loud bang, saw damaged equipment, or your neighbors still have power. The outage center has the rest.
Trees and power lines
Most outages in a storm start with a limb on a line. Dominion trims trees along its lines on a schedule, and the town publishes a live Dominion Energy tree work map on its utility undergrounding page so you can see when crews are due on your street. For streets with major work planned, Dominion notifies every affected property at least one week ahead, the town says.
Lines going underground
The town’s Utility Undergrounding Program moves overhead lines below ground with Dominion, to cut storm outages and protect the tree canopy. The projects listed by the town:
| Project | Where | Status, as published by the town |
|---|---|---|
| Mathis Ferry Phase III | Muirhead Road, Wingo Way, Grands Avenue | Under construction since March 2026, finishing by the end of 2026; $2,152,477, town share $1,076,238 |
| Ben Sawyer corridor | Rifle Range Road to the Dominion substation near Center Street Extension | In design; construction expected in 2027, pending easements |
| Muirhead Drive | Mathis Ferry Road to the Hobcaw and East Hobcaw intersection | In design; construction expected in 2027, pending easements |
Neighborhoods can ask for their own project. Those are started by residents, need Town Council approval and are paid for through a special fee district; the town and Dominion generally share the cost of the first feasibility study.
Storm season
Hurricane season runs to Nov. 30. Charleston County Emergency Management’s hurricane advice: keep flashlights and extra batteries, not candles or kerosene lamps; turn the refrigerator and freezer to their coldest settings ahead of a storm and open them only when you must; and if the power goes out, turn off major appliances to reduce the surge when it comes back. Our hurricane prep guide covers evacuation zones and shelters.
What this means for you
- Bookmark the Dominion outage map before the next storm.
- Keep 888-333-4465 for downed lines and 1-800-815-0083 for gas leaks.
- Check the town’s tree work map to see when trimming crews are due near you.
Related guides: who to call at the Town of Mount Pleasant, moving to Mount Pleasant and road construction and closures.
Frequently asked questions
Who provides electricity in Mount Pleasant, South Carolina?
Dominion Energy South Carolina serves most of the town. Berkeley Electric Cooperative also serves members in Charleston County; your power bill shows which one serves your home.
How do I report a power outage in Mount Pleasant?
Dominion Energy customers report outages online or in the Dominion Energy app. Berkeley Electric Cooperative members call 1-855-938-3615 or report through SmartHub.
Where is the Dominion Energy outage map for Mount Pleasant?
At outagemap.dominionenergysc.com, which shows current outages and restoration estimates across South Carolina.
What should I do about a downed power line?
Stay at least 30 feet away and call Dominion Energy at 888-333-4465 to report the location. Call 911 if anyone is in danger.
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